Concierge Services For A Seamless Patient Experience
Concierge Services For Our Patients
Chesapeake Urology’s penile implant program sees patients from the greater Baltimore and Washington, D.C. areas as well as around the Mid-Atlantic region and the country. For patients traveling from out-of-state, our team works diligently to make the patient experience seamless and stress-free. Our team will assist you in making your arrangements, from hotel reservations to coordinating pre-operative, operative, and post-operative appointments.
Our Comprehensive Care Model
We want all of our patients to have a superior experience. Our concierge services include:
- Assistance with logistics of travel including help finding flights into BWI airport or if driving, to the greater Baltimore/greater Washington, D.C. region.
- Recommendations, and in certain cases, corporate discounts with a hotel that is convenient to the surgical center location of your choice.
- Coordination and assistance with pre-operative testing.
- A pre-surgical clinic appointment where you will have your pre-surgical medical exam and have the opportunity to address any questions or concerns.
- Any prescribed medications will be called into a local pharmacy prior to discharge.
- Detailed postoperative care instructions including penile implant pump education and training by one of our team members prior to discharge.
Planning Your Visit
Airports
- BWI (Baltimore Washington International Thurgood Marshall) airport is convenient to locations in the greater Baltimore area
- Ronal Reagan Washington National Airport is located in Arlington, VA, just over the border of Washington, D.C
- Dulles International Airport is located in Fairfax, VA, approximately 25 miles outside of Downtown Washington, D.C.
Courtesy Shuttle
Many of the hotels offer free airport shuttle service. Please contact the hotel of your choice for details on this service.
Airport Concierge Car
A driver will pick you up from the airport, take you to your hotel, then pick you up from your hotel and back again to the airport for $100.00. If you are interested in this service, please contact Top Level Sedans at 301-437-5163 or toplevelsedans@gmail.com.
Medical Companion
We strongly encourage all patients to travel with an adult over 18 years of age, but we understand this is not always possible. If you are traveling alone we offer a medical companion service through Home Helpers. Your medical companion will escort you to and from surgery. Please speak with Danielle Fisher at Chesapeake Urology to utilize this service – 443-231-1280.
Area Hotels
Following is a list of hotels located near each Chesapeake Urology office and Ambulatory Surgery Center. Please note – patients must make their own hotel reservations.
Baltimore County
TOWSON OFFICE
Sheraton Baltimore North
903 Dulaney Valley Rd.
Towson, MD 21204
Ph:
410-321-7400
Visit Website
Holiday Inn Express Towson Baltimore
1100 Cromwell Bridge Rd.
Towson, MD 21286
Ph:
410-823-4410
Visit Website
WOODHOLME OFFICE
DoubleTree by Hilton Baltimore North- Pikesville
1726 Reisterstown Rd.
Pikesville, MD 21208
Ph:
410-653-1100
Visit Website
Ramada By Wyndham
1721 Reisterstown Rd.
Pikesville, MD 21208
Ph:
410-415-9143
Visit Website
Howard County
COLUMBIA OFFICE
DoubleTree by Hilton Hotel Columbia
5485 Twin Knolls Rd.
Columbia, MD 21045
Ph:
410-997-1060
Visit Website
The Columbia Inn at Peralynna
10605 MD-108
Columbia, MD 21044
Ph:
410-715-4600
Visit Website
Montgomery County
SILVER SPRING OFFICE
Hilton Washington DC/Rockville
1750 Rockville Pike
Rockville, MD 20852
Ph:
301-468-1100
Visit Website
Cambria Hotel Rockville
1 Helen Heneghan Way
Rockville, MD 20850
Ph:
301-294-2200
Visit Website
HOLY CROSS/ GERMANTOWN OFFICE
Fairfield Inn & Suites By Marriott – Germantown – Gaithersburg
20025 Century Blvd.
Germantown, MD 20874
Ph:
301-916-0750
Visit Website
Holiday Inn Express & Suites, Germantown- Gaithersburg
20260 Goldenrod Ln.
Germantown, MD 20876
Ph:
301-428-1300
Visit Website
POTOMAC OFFICE
Bethesda Marriott Suites
6711 Democracy Blvd.
Bethesda, MD 20817
Ph:
301-897-5600
Visit Website
EVEN Hotel Rockville – Washington, D.C area
1775 Rockville Pike
Rockville, MD 20852
Ph:
301-881-3836
Visit Website